High altitude travel are adventure activities and the rates do not cover any insurance, risk cover, damages, claims etc. A person coming on adventure tour has to be covered for adventure travel & activities apart from normal travel insurance. Wild Lotus Travels or any of its service providers would not be liable in any case for any mishap/ loss etc.
It is in the nature of a holiday of this kind (High Altitude Travel or Adventure Tour) to be flexible. The day to day agenda and ultimate goal of the tour is taken as an aim and not as a contractual obligation. We shall not be responsible for the delays or alterations in the program or expenses incurred due to rain, landslides, snow, flood, conflict, internal flight delay or cancellations, strikes, sickness, weather, war, vehicle problems, political closures and disputes. Any alterations in programs and any extra expenses thus incurred due to any reason beyond our control has to be settled directly if such charges come up to make necessary amendments and arrangements for a safe passage. Failing direct settlement of expenses, the company in operation would have to furnish us a guarantee of payment in writing and make payments before the tour services terminates.
While traveling in Trans Himalayan regions (Spiti – Kinnaur & ladakh) if due to any unforeseen circumstances like rain, landslides etc, the itinerary may have to be changed at last minute. In case there are any last minute changes due to operational problems, there are no refunds or compensation associated with it. However, if the costs go up due to changed itinerary the guests may have to pay supplement costs for changed itinerary and ground arrangements.
For travel to Ldakh & Kinnaur Spiti or high altitude tour or for any other high altitude tour a person should be covered under travel insurance and the insurance should also include adventure travel and repatriation by a helicopter. Our tour cost donot include any travel insurance/ repatriation charges/ damages/ claims etc incase of any eventuality.
We advise that the Indian nationals carry some identity proof along with him/ her during his/her tour to Kinnaur & Spiti regions like driving license or voter I card or passport. This at time may be required to show at Army check posts while traveling from one place to other (in rare cases Army check posts may ask for an identity proof). Foreign nationals should also have all travel documents in original.
Please note, the names of hotels mentioned above only indicate that our rates have been based on usage of these hotels. It is not to be construed that accommodation is confirmed at these hotels until and unless we convey the confirmations to you on receipt of your acceptance. However in the event of any of the above mentioned hotels not becoming available at the time of initiating the reservations, we shall book alternate accommodation at a similar or next best available hotel and shall pass on the difference of rates (supplement/reduction whatever applicable) to you.
All bookings confirmed on full advance payments
Hope you would find all the above in order and look forward to your feedback. Please feel free to contact us in case of any further information or clarifications.
If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client.All cancellations are to be communicated in written and advance amount is non refundable, besides the forfeiture of the deposit amount of the tour, a further charge will be levied as follows:-
Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the above-mentioned table.
The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Company. If the Client has booked any other services such as Hotel/air / train tickets/Volvo/Coach/taxi/cabs or any third party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline / railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.
Hope you would find all the above in order and look forward to your feedback. Please feel free to contact us in case of any further information or clarifications.